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IF you can please HELP, it will be a miracle...

  • April 18, 2023
  • 1 reply
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Hi Strava members,

I have a very strange problem going on and the people at Garmin have told me it is a Strava issue and I have yet to have Strava figure it out.

IF you have 6 minutes to spare, can you please watch this screencast video of a 5 week problem and if you truly think you know what is going on, I'd love a solution.  I have tried everything imaginable but Garmin is telling me it is a Strava server malfunction of pushing 99 Strava Live segments to my Garmin Connect every time I such then to my 1040 thus not allowing me to use my device for live segments.

click for this screencast video I made..  thanks!

 

https://www.loom.com/share/a6ef342fea7b44429bbd8d231099d424

Thanks!

Barry

Best answer by Jane

Hi @bHoffman 

Sorry you haven't gotten any replies to your post from the Community.  I looked to see if you've submitted a ticket to Strava for this, and it looks like someone from our Team is working with you on this.  

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    Jane
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    • Jane
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    • April 25, 2023

    Hi @bHoffman 

    Sorry you haven't gotten any replies to your post from the Community.  I looked to see if you've submitted a ticket to Strava for this, and it looks like someone from our Team is working with you on this.  

    Jane (she/her)
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      LouB

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