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Irresponsible and unresponsive support team.

  • May 25, 2025
  • 1 reply
  • 21 views

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Why is the customer service irresponsible and unresponsive? It's been 2 days since I submitted my ticket about a refund and still no one from the support team is responding regarding that. I hope the support team can do better. 

1 reply

Vincenzo
Superuser
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  • Superuser
  • May 25, 2025

Ciao ​@cade_m. The support team is facing a lot or requests in this period. They'll surely come back to you asap. Here in the community hub subscription requests are not handled.