Hi All,
I have been a paying member to Strava for many years. Over this time I have used numerous Garmin devices to record and upload rides. So I can usually figure out issues with the help of forums and YouTube videos.
The last few years I have been using “Live Segments” on a trail I've ridden for probably close to a decade. Initially I was having issues with the live segment ending prematurely so I created my own segment for a lap of the trail. This solved the issue but recently I noticed I was having the same issue once more, initially I put it down to bad GPS data on that ride as the tracking wasn't great. I few rides later it still hadn't improved.
It was only by chance that I noticed my starred segment had been renamed with "CONSOLIDATED SEGMENT" at the start. I could no longer find it in the segment list even under hidden segments. A different segment had been starred and synced to my Garmin device which looked almost the same but fails to track with the trail. This looks like the reason my live segment results weren't being fed back to me during the ride.
I have since created a new segment and synced this over to my Garmin, hopefully this will have resolved the issue. I assume this will be more of an issue for mountain bikers as the trails twist and turn more so than roads.
I find it annoying that Strava can delete segments without informing the creator of the segment although I can understand them wanting to remove segments that look like duplicates.
Darren