Skip to main content
Answered

Logged out and new account made.

  • August 28, 2025
  • 1 reply
  • 67 views
F
Forum|alt.badge.img

I went to record a run and Strava had logged me out and was making me fill in my name and birthday. When I had done that it gave me a new account. When I tried to log out and into my original account the email was now in use for the account I had just made without knowing. And I have no idea how to get it back. Please help 

Best answer by Jana_S

Hi ​@Frankfootyforest, this sounds like the recent issue with the iOs app… here's a detailed article what to do: 

 

1 reply

Jana_S
Superuser
Forum|alt.badge.img+29
  • Jana_S
  • Superuser
  • 1651 replies
  • Answer
  • August 28, 2025

Hi ​@Frankfootyforest, this sounds like the recent issue with the iOs app… here's a detailed article what to do: 

 


Terms & ConditionsCookie settingsAccessibility statement