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Question

Map data not being shown in strava from zepp app

  • October 2, 2025
  • 4 replies
  • 66 views

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I recorded an outdoor run activity in the zepp app. Everything was recorded correctly including map/route data. The app is linked with strava. Looking at the activity in strava however does not show map data in the run activity. What can I do to resolve this?

4 replies

Jan_Mantau
Superuser
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  • Superuser
  • October 2, 2025

Please check if the workarounds described in the following posts are of help:

 

You can also use the search function with the keywords “zepp map” to lookup other threads with this problem.


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  • Author
  • Hub Rookie
  • October 2, 2025

I did find those posts and have tried these. 

The first one does not seem to reflect the current layout of either Strava or Zepp app:

“Profile > Settings > Person Information Security and Privacy > “Tracks Recorded by Workout are not uploaded” and turn it off. When turned off it should upload correctly to Strava.”

I am unable to locate this setting in either Zepp or Strava.

 

As for the second options this is like it said a workaround for this issue and not really a solution for something that should work automatically.

 

 


Jan_Mantau
Superuser
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  • Superuser
  • October 2, 2025

If it’s not that important to you that the map is not shown then of course you can wait for a solution (that maybe never comes) instead of using workarounds.


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Hi ​@thumaske,

I’m also encountering this issue. 
After checking again regarding the instruction from Strava, i’ve finally can sync my route to from Amazfit to Strava.

Here what i do :

  • Unlink your Amazfit from Strava
  • Go to Zepp App
  • Go to profile (Top Right Button)
  • Choose Settings
  • Choose Workout Data Storage and Backup
  • Choose Route Data Storage Permissions
  • Select Allow Storage in the Cloud or Allow Temporary Storage in the Cloud
  • Link your Amazfit again to Strava.

Using this step, now my workout that sync to the Strava has the route.
Hope this can help you.