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Member deceased

  • January 31, 2025
  • 1 reply
  • 32 views

Hi my husband, Ian Dickinson, sadly passed away on 5.5.2024.  Subscription was taken 10/01/2025.  I have cancelled the subscription but I was a day  too late.  
 

I have emailed on numerous occasions (ticket number 3186556 but have not received any response.  I can provide a copy of death certificate if required.  As you can appreciate this is a very emotional time and I would appreciate your response 

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1 reply

Lola
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  • Strava Alumni
  • 570 replies
  • January 31, 2025

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.