Hello, I had an incident where I guess I had forgotten to turn off the automatic renewal on a free trial for a membership, and I was charged the full 80$ for the year. In the terms for the membership, it says there is a 14 day period where the membership could be refunded. Just curious, how would I go about getting a refund? I am on an iPhone.
Answered
Membership Refund
Best answer by Kimberly22
Hello
Please note that all account and subscription inquiries will need to be handled by our Support team as it requires account access. To submit a request for a refund, please submit a support ticket directly. If you have trouble with our online form, you can send an email to support@strava.zendesk.com.
Thank you!
+24Hello
Please note that all account and subscription inquiries will need to be handled by our Support team as it requires account access. To submit a request for a refund, please submit a support ticket directly. If you have trouble with our online form, you can send an email to support@strava.zendesk.com.
Thank you!
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