google translate:

request a refund

I would like to request a refund of Rp 609,000 for my canceled subscription? I really don't plan to continue the subscription after the free trial ends because I subscribed just to try the app while jogging. I forgot to cancel the subscription before the free trial ended. The money used should be my pocket money for daily needs and food expenses so I apologize if I will make you feel uncomfortable; I hope you can fulfill my request for a refund. Thank you.

Hi ​@Abay, unfortunately we can't help you with the refund here at the community hub - this is a discussion forum of users like yourself. You’ll need to contact Strava Support - here's how you can submit a ticket: 

Apakah bisa di bantu untuk pengembalian dana

Google translate:

Apakah bisa di bantu untuk pengembalian dana
Can you help with a refund?

No, as mentioned above you have to contact Strava Support. You can use google translate if you aren't comfortable using English. 
Tidak, seperti yang disebutkan di atas, Anda harus menghubungi Dukungan Strava. Anda dapat menggunakan Google Translate jika Anda tidak nyaman menggunakan bahasa Inggris.

Apakah bisa sepenuhnya uang saya kembali ke pada saya?soalnya saya lagi membutuhkan uang tersebut 

Google translate: 

Apakah bisa sepenuhnya uang saya kembali ke pada saya?soalnya saya lagi membutuhkan uang tersebut 

Can I get my money back in full? Because I really need the money.

Answer:

You can request a refund but not here. You must  contact Strava Support.
Anda dapat meminta pengembalian dana, tetapi tidak di sini. Anda harus menghubungi Dukungan Strava.