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missing segments

  • October 28, 2025
  • 6 replies
  • 64 views

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Today I was riding with a friend (both on e-bikes) same route and I have 4 segments missing? I have 6 segments showing to his 10 . Not sure how this can be? Is there anyway of getting these back to compare times etc. 

 

p.s this isn't the first time this has happened 

 

thanks 

Best answer by Jana_S

Could the segments be hidden? See https://support.strava.com/hc/en-us/articles/216918177-Hide-Unhide-Segments

Also, you might try and compare your and your friend's activities to check for possible GPS inaccuracies - those may be a reason why some segments won't match. 

Plus, if any of the segments overlaps with your privacy zone, it won't be shown either. 

6 replies

Jana_S
Superuser
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  • Superuser
  • Answer
  • October 28, 2025

Could the segments be hidden? See https://support.strava.com/hc/en-us/articles/216918177-Hide-Unhide-Segments

Also, you might try and compare your and your friend's activities to check for possible GPS inaccuracies - those may be a reason why some segments won't match. 

Plus, if any of the segments overlaps with your privacy zone, it won't be shown either. 


Forum|alt.badge.img+1
  • Author
  • Hub Rookie
  • October 28, 2025

Hidden by me? Or hidden in general . I haven't ever hidden any segments that I know of


Jana_S
Superuser
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  • Superuser
  • October 28, 2025

Hidden by Strava. The article I linked shows how to display them. 


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  • Author
  • Hub Rookie
  • October 29, 2025

Ok . Il take a look. Thanks 


anchskier
Superuser
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  • Superuser
  • October 29, 2025

As ​@Jana_S said, first check to see if those may just be hidden.  If that is not the case, then could it be that one of you loaded your ride as a regular “ride” and not an “e-bike ride”?  That would pull up a different set of segments for each of you if that was the case.  If the 6 segments you are seeing for your activity are the same as 6 of the 10 your friend is seeing, then that would not be the case, but just wanted to double check.  If you are still not seeing anything, can you post a link to both your activity and your friend’s activity here?  We can take a look as other Strava users would see and see if anything jumps out at us that might be causing the issue.  Sometimes it can be the GPS signal strength that may or may not match a segment properly.


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  • Author
  • Hub Rookie
  • October 30, 2025

Ok. I think it's gps related. https://strava.app.link/Bhcg9nPhTXb