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Question

People can’t see my stats

  • January 13, 2025
  • 6 replies
  • 283 views

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Other sporters can’t see my total statistics this new year. All the statistics are zero. What is the problem?

6 replies

Bryant
Community Manager
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  • Community Manager
  • 752 replies
  • January 13, 2025

Hey ​@Nicovm,

Can you double check what your privacy settings for your profile is set to?
If set to “Followers” instead of “Everyone”, then those who currently do not follow you will not be able to see your stats.

Could you also try using the “Refresh Stats” button at the bottom right when on your profile page?
This refresh should populate your stats correctly.

If both troubleshooting suggestions above doesn’t work, please submit a support ticket and we’ll be happy to investigate further.

 

 


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  • Author
  • Hub Rookie
  • 1 reply
  • January 16, 2025

Hey, my privacy settings are ok. 

It’s a problem by different users. We can see our stats but not te stats from other users and other users, also followers can’t see our stats.

 

De stats of 2025 stays on zero.

 


Jan_Mantau
Superuser
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  • Superuser
  • 919 replies
  • January 16, 2025

Where can’t you see the statistics of your followers?


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  • Hub Starter
  • 1 reply
  • January 18, 2025

Has anyone got a solution for this yet?  I having the same issue with my daughters account.


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  • Hub Rookie
  • 1 reply
  • March 25, 2025

Tento problém mám také. Odeslal jsem můj dotaz na podporu a nikoho to nezajímá.

Moji sledující nemohou vidět mé statistiky. Dokonce i když jsem nastavil všechna svá nastavení pro každého, nezáleží na tom.

Přišel jsem ze Sportstracker, abych měl lepší aplikaci pro svou činnost, ale zatím je to naprostá katastrofa!!!  ....a nikoho to nezajímá!

Jsem tak rád, že jsem nezaplatil ani teď žádnou plnou verzi.

Proč to nikdo neřeší , vidím že je nás strašně moc s tímto problémem...asi Strava chce abychom se sbalili a šli na konkureční aplikaci.


Bryant
Community Manager
Forum|alt.badge.img+26
  • Community Manager
  • 752 replies
  • March 26, 2025

Your profile stats could be showing as zero because you haven’t performed any activities of that activity type recently. Please note you can see your personal stats for the sport types you uploaded most frequently within the past 90 days.


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