Skip to main content
Answered

Promo code on renewal

  • January 16, 2024
  • 1 reply
  • 64 views

Forum|alt.badge.img

Hello. I feel like crying....😫

It is the second year now that I cannot get my 50% promo code to work.

Can anyone assist me in showing me where to enter the promo code so I can redeem it? My subscription is ending today and the only option is via apple store where there I no option but to pay the full subscription.

Best answer by Scout

Hey @AliCat
Thanks for your post. We're going to send this over to our Support team so they can take a look at your account and provide further assistance.

If you have a similar question please submit a support ticket and we will investigate further.

1 reply

Scout
Forum|alt.badge.img+28
  • Strava Alumni
  • 1398 replies
  • Answer
  • January 16, 2024

Hey @AliCat
Thanks for your post. We're going to send this over to our Support team so they can take a look at your account and provide further assistance.

If you have a similar question please submit a support ticket and we will investigate further.