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refund

  • August 14, 2025
  • 1 reply
  • 61 views

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Hello! i have a concern about accidentally subscription on strava app, because when i download it i click the free trial because i want to use and know the features of your app, so i click the free trial.Today when I checked my account was charged 1year subscription! 88.27$ Receipt number 347685 Can please get my refund? I rarely use Starva.

Best answer by Jana_S

Hi ​@Altanchimeg,

you’ll need to reach out to Strava Support to get your refund processed. This community hub is a discussion forum of Strava users like yourself, we don't have access to people's accounts or similar. 

Here’s more information: 

 

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1 reply

Jana_S
Superuser
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  • Superuser
  • 1651 replies
  • Answer
  • August 14, 2025

Hi ​@Altanchimeg,

you’ll need to reach out to Strava Support to get your refund processed. This community hub is a discussion forum of Strava users like yourself, we don't have access to people's accounts or similar. 

Here’s more information: