Dear Strava Support Team,

I hope this message finds you well. My name is Jiggy Exconde, and I am reaching out regarding a recent automatic charge for a Strava Premium subscription linked to my account (email: jiggyexconde24@gmail.com

).

The payment was processed without my authorization, and while I understand that subscriptions may renew automatically, I kindly request your assistance in refunding this charge. The funds are urgently needed to cover my school tuition fees, which makes this situation very important to me.

1. As instructed, I am providing the required details to support my request.

2. Purchase Method: The subscription was billed through Google Play (via GCash).

3. Confirmation of Cancellation: I have successfully canceled my subscription to prevent any further charges.

Additional Information:

• Strava Account Name: Jiggy Exconde

• Email associated with my Strava account: jiggyexconde24@gmail.com

•Date of Payment: August 25, 2025 – 8:23 PM

I would be very grateful for your assistance in processing this refund at the soonest possible time. Please let me know if any additional steps or documents are required from my side.

Thank you for your kind understanding and support.

Sincerely,

Jiggy Exconde