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"Hi everyone, I just noticed an auto-deduct charge for a Strava subscription on April 13, 2025, from my e-wallet (GCash), which happened without my consent. As a student, I’m on a tight budget, and I did not authorize this charge. Has anyone else had a similar issue? I’m trying to get a refund and would appreciate any advice on how to resolve this with Strava. Thanks in advance! #RefundRequest #StravaHelp #UnauthorizedCharge"

Hi ​@biyen, unfortunately we cannot help you here (the community hub is a place where Strava users advice each other, but without access to account/subscription information). You’ll need to contact Support as described here: 

 

Hi we've had the same case I'm also a student and I'm so frustrated in this. Do you had your refund already? how many days does it took? 

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