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Request for Refund – Accidental Subscription Charge

  • December 28, 2025
  • 1 reply
  • 25 views

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Dear Strava Support Team,

I am writing to request a refund for the recent charge from the Strava app.

I have not been using Strava for some time, and the charge was made because I forgot to cancel the subscription before it was automatically renewed. This was unintentional.

I sincerely apologize for the inconvenience and kindly ask if you could consider issuing a refund for this payment.

Thank you very much for your time and understanding. I look forward to your response.

Best regards,
Tanadon Buasang

 

1 reply

Jana_S
Superuser
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  • Superuser
  • December 30, 2025

Hi ​@Tanadon buasang,

this is a community discussion forum, we can’t arrange the refund for you here. You need to contact Strava Support: