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Request refund

  • September 8, 2025
  • 3 replies
  • 72 views

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Can I request for a refund? My account on strava auto deduct my gcash and subscribe on its own. Please i need refund 

Best answer by Jana_S

Hi ​@Angelo_Au,

this is a community discussion forum of users like yourself, we can't arrange the refund for you. You’ll need to contact Strava Support, they’ll help you with that: 

 

3 replies

Jana_S
Superuser
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  • Superuser
  • Answer
  • September 8, 2025

Hi ​@Angelo_Au,

this is a community discussion forum of users like yourself, we can't arrange the refund for you. You’ll need to contact Strava Support, they’ll help you with that: 

 


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  • Hub Starter
  • October 29, 2025

Hi Team,

 

How do we go about request refunds. My payment was processed and i believe i am still within 14 days of payment. Have sent multiple emails but im getting automated responses.

 

Kind regards

Juan


Jana_S
Superuser
Forum|alt.badge.img+29
  • Superuser
  • October 29, 2025

Hi Team,

 

How do we go about request refunds. My payment was processed and i believe i am still within 14 days of payment. Have sent multiple emails but im getting automated responses.

 

Kind regards

Juan

I’ve posted a link with instructions in the response just above yours...