Hi ​@Angelo_Au,

this is a community discussion forum of users like yourself, we can't arrange the refund for you. You’ll need to contact Strava Support, they’ll help you with that: 

Hi Team,

How do we go about request refunds. My payment was processed and i believe i am still within 14 days of payment. Have sent multiple emails but im getting automated responses.

Kind regards

Juan

I’ve posted a link with instructions in the response just above yours...