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Question

Request Refund.

  • October 12, 2025
  • 6 replies
  • 67 views

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Hi everyone, please help me how to get refund on Strava. I'm struggling to reach them. I lost 1,500 pesos because of auto deduction. That money is for my medicine. I am sick and I need that money.

6 replies

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  • Hub Starter
  • 3 replies
  • October 12, 2025

How to refund any help?


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  • Author
  • Hub Rookie
  • 2 replies
  • October 12, 2025

How to refund any help?

Go to the application and look for support. After that you'll see a chat bot and ask for refund and it will direct you to strava website and you will have the ticker number. Message them via email. After that they will send you a step how to refund it. 


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  • Author
  • Hub Rookie
  • 2 replies
  • October 12, 2025

Mine was successful.


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  • Hub Starter
  • 3 replies
  • October 12, 2025

I already send ta refund request but on their website not an email. What email did you send your refund request can you send it here?


Jana_S
Superuser
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  • Superuser
  • 1651 replies
  • October 12, 2025

I already send ta refund request but on their website not an email. What email did you send your refund request can you send it here?

You can email them at support@strava.zendesk.com. Here's more about the process: 

 


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  • Hub Starter
  • 3 replies
  • October 13, 2025

How many days it took to get your refund?