On the 26th of April I used the bulk export option. I have not received an email (and yes I checked my spam folder) and wonder when that will come. It shouldn’t take 3 days I think, but maybe someone can help me out?

​@Lola, ​@Bryant, would it please be possible to check the status of the request? Also, is there currently any issue with the bulk export? Thank you! 

Hello all! ​@newusername ; ​@DavidBaak ; ​@Jana_S 

Thanks for getting in touch. I wanted to let you know that what you’re experiencing is a known issue, and our team is actively investigating it. You can follow along for updates and any available workarounds in this Community Hub post. 

At this moment in time, I can’t offer a timeframe for a resolution. The best way to stay informed is by following this thread. Thank you for your patience. 

Has there been any progress on resolving this ? Thank you.

Hello all!

Thanks so much for your patience. Our engineering team has confirmed the issue preventing the bulk export feature from sending links has been resolved. Please go ahead and request your bulk export again. If you continue to experience any issues receiving the link, please reach out to Strava Support with the Strava ID or a link to your account.

We appreciate your patience and understanding.