Ride recording - speed and distance not updating

Question

Hi,For the past few rides I have noticed that Strava updates my speed every ~10s but in between these updates the speed displays 0. Once the updated speed is shown for a few seconds it goes back to 0 and this cycle continues for the full duration of the ride. A similar issue with distance as well - it gets updated only when the live speed is shown and otherwise remains constant. I have attached some screenshots.From picture 2 to 3 the speed goes from 18.1 to 0. From picture 3 to 4 the speed is displayed as 0 and the distance remains constant at 0.92. In picture 5 the speed is updated to 18.5 and distance to 1.04.Please help out regarding this issue.Thanks!

nachiket · Accepted Answer

Hi ​@Jana_S,Thanks for the reply! Update from my side - Strava is now working fine after I restarted my phone. Not sure why it worked this time because I had tried doing it earlier as well. Hopefully won't run into this issue again!

Jana_S · Answer

Hi ​@nachiket,since no cyclist has responded yet, I’ll add my 2c as a non-cycling runner.I recall seeing a somewhat similar situation way back when my watch (I was using a buggy beta version of the OS 🙈) had GPS glitches. During an activity, it would lose the GPS signal every now and then and the outcome was similar to what you showed - pace and distance wrong till the GPS caught up again.Could something on your device be preventing the GPS from working properly? Low power mode or something…But that's pretty much it, if this isn't the culprit, let's wait for other people's recommendations...( ​@anchskier, ​@Jan_Mantau, ​@JBW-Florida, any ideas here?)

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