Route not showing on map during activity

Hey ​@Posius,

Can you confirm if you’ve tried the instructions provided in our support article here that details how to follow a route?

yes I tried

Can we please get a solution for this? It's one of the most basic functions of the app

Hey ​@Posius & ​@r2d4, 

Thank you both for confirming.
If you don’t mind, could you both submit a support ticket so our support team could take a deeper look into whats going on? 

Any screen-recordings, screenshots, along with any additional details about your devices would be very helpful within the ticket. 

Thank you so much!

I already opened a ticket a few days ago, but I haven't received a response

Any solution.  I have the same issue for the past week.

Any updates to the ticket ​@Posius opened a week ago? 

They replied that they are investigating the bug and hope to fix it soon

Still waiting for this major issue to be corrected. What are they working on over there? 

It's been a month of the app not working properly, is there any plan to fix this? 

I’ve updated the app to the latest version, and it appears to be functioning correctly now.

I still had the same issue on this morning's ride.