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strava nu funcționează la munte

  • October 16, 2023
  • 1 reply
  • 5 views

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TRANSLATION:  Strava does not work in the mountains

 

Best answer by Scout

Hey @Tiberiu

Thanks for reaching out and sorry for the trouble. Please try turning your phone completely off then on and turning your location services off then on. Location services are located in settings > privacy > location services (turn off/on).

Also, sometimes GPS data quality can be improved by simply giving your phone more time to acquire satellites prior to starting your activity. For more tips on how to improve your GPS quality see our article on Troubleshooting GPS issues

If you still have issues, please submit a support ticket and we will investigate further.

1 reply

Scout
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  • Strava Alumni
  • 1398 replies
  • Answer
  • October 17, 2023

Hey @Tiberiu

Thanks for reaching out and sorry for the trouble. Please try turning your phone completely off then on and turning your location services off then on. Location services are located in settings > privacy > location services (turn off/on).

Also, sometimes GPS data quality can be improved by simply giving your phone more time to acquire satellites prior to starting your activity. For more tips on how to improve your GPS quality see our article on Troubleshooting GPS issues

If you still have issues, please submit a support ticket and we will investigate further.