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Strava personal heat map not showing some runs

  • October 22, 2025
  • 2 replies
  • 33 views

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I love the Strava personal heat map - it’s a big reason i’m a subscriber. I love maps and it’s extra motivation for me. 

Since the AWS issue 2 days ago though, some runs that had previously shown on my heat map are no longer showing. There doesn’t seem to be a pattern - I’m missing a run from July and some from other months. 

I’d love this to be fixed because I had been trying to run on every road in my area, but now my map isn’t accurate so I’m disappointed. 

Best answer by Jan_Mantau

Does that mean, when you filter your heatmap on the day for one of the activities in question, enable all the settings for private/commute/”hidden adresses” and select “All sports” the activity is not shown? This seems to be something you have to file a support request for.

2 replies

Jan_Mantau
Superuser
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  • Superuser
  • Answer
  • October 22, 2025

Does that mean, when you filter your heatmap on the day for one of the activities in question, enable all the settings for private/commute/”hidden adresses” and select “All sports” the activity is not shown? This seems to be something you have to file a support request for.


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  • Author
  • Hub Rookie
  • October 22, 2025

Yes, you’re right. Ok, I’ll look into filing a support request.