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Answered

Strava support or should I say no support!!

  • June 10, 2023
  • 3 replies
  • 8 views

Locked out my Strava can’t remeber password and email address is no longer in use oh and trying to get someone at Strava to assist is impossible!!

Best answer by Scout

Sorry for any trouble logging in; we are happy to help. If you are having any account issues, please submit a support ticket and we will investigate further.

3 replies

Jan_Mantau
Superuser
Forum|alt.badge.img+26
  • Superuser
  • 1758 replies
  • June 10, 2023

How could you post here without your Strava account? And I'm not aware that we users have a SLA with Strava with a guaranteed answer time, that would skyrocket the subscriber costs.


Scout
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  • Strava Alumni
  • 1398 replies
  • Answer
  • June 11, 2023

Sorry for any trouble logging in; we are happy to help. If you are having any account issues, please submit a support ticket and we will investigate further.


Scout
Forum|alt.badge.img+28
  • Strava Alumni
  • 1398 replies
  • June 11, 2023

@Jan_Mantau

We do offer expedited support for our subscribers! If you would like to check out our other Subscriber features, you can see what we offer here