Skip to main content
Question

strava tax! šŸ˜”

  • November 10, 2025
  • 3 replies
  • 68 views
L
Forum|alt.badge.img

Hi Strava Team,

Ā 

Iā€™d like to raise an issue regarding my recent activity sync. I just completed 42.30 km ā€” my first-ever marathon, and I intentionally went over the distance to make sure I covered it completely. However, when the data synced to Strava, it came up short, which is really disappointing after all the effort I put in.

Ā 

Please look into this and fix or adjust the synced distance to reflect the actual 42.30 km. I hope this can be resolved as soon as possible, as this run is very important to me.

Ā 

Your immediate response to this issueĀ is greatly appreciated

Ā 

Thank you,

3 replies

Jan_Mantau
Superuser
Forum|alt.badge.img+26
  • Jan_Mantau
  • Superuser
  • 1785 replies
  • November 10, 2025

You could try the ā€œCorrect distanceā€ feature for that activity, only available in the web browser. If thisĀ option itā€™s not there or the correction isnā€™t enough then maybe the GPS of your recording didnā€™t got the complete distance or the distance wasnā€™t actually a marathon. Unfortunately there isnā€™t anything outside of file manipulating that can be done about this.

anchskier
Superuser
Forum|alt.badge.img+28
  • anchskier
  • Superuser
  • 763 replies
  • November 10, 2025

How far over the distance did you go and was that based on what you were seeing measured on the device or just going past a finish line of an event?Ā Ā 

GpxFix
  • GpxFix
  • Hub Starter
  • 1 reply
  • November 13, 2025

If your watch isnā€™t set to record GPS every second, your workout distance may appear too short, especially on routes with many turns. Disable power-saving mode and use an activity type like Running, which records GPS every second.

If you are already stuckĀ with a workout that shows a shorter distance, tools like gpxfix.euĀ can be used to adjust track points to correct the distance. Disclosure: Iā€™m the developer of GpxFix.


Terms & ConditionsCookie settingsAccessibility statement