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subscription applied to duplicate profile

  • October 27, 2025
  • 1 reply
  • 14 views
B
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Is the only solution to this to submit photos of the accounts to support? I can’t delete the duplicate as it has the code applied to it.

Best answer by Jana_S

Hi ​@Bkushner1, indeed, contacting Support is the only way to get it sorted out. This is a community discussion forum - we're users like yourself, with no access to people's accounts and such. 

Here’s how to contact Support, 

 

1 reply

Jana_S
Superuser
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  • Jana_S
  • Superuser
  • Answer
  • October 27, 2025

Hi ​@Bkushner1, indeed, contacting Support is the only way to get it sorted out. This is a community discussion forum - we're users like yourself, with no access to people's accounts and such. 

Here’s how to contact Support, 

 

Jan_Mantau
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