I’m getting a little frustrated that my subscription issue isn’t resolved yet. I was told that the problem was determined by your customer service team and I gave authorization for the resolution last Thursday but nothing has occurred since then. Any help would be greatly appreciated!!!
Gramon Gunn
Best answer by Gramon
As promised…
My first email to Strava Support was on December 1st, 2025 and the issue was resolved today, December 10th, 2025
Other than a few days of crickets from the support team, they kept up communication pretty well during that time period.
Happy to be back on track!!!
Sorry, this is a forum of users here just like you. We have no access to your account or support tickets.
Appreciate your response though!
+27
I sure will! I sent another email to support today but have heard back. I’ll keep trying. It’s all I can do :-)
As promised…
My first email to Strava Support was on December 1st, 2025 and the issue was resolved today, December 10th, 2025
Other than a few days of crickets from the support team, they kept up communication pretty well during that time period.
Happy to be back on track!!!
you should contact the customer support of strava
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