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Answered

Support ticket Response Time

  • May 1, 2025
  • 1 reply
  • 26 views
H

I totally understand I need to be patient in receiving a response to my ticket. I would really appreciate if someone can give me an estimate of how long I need to be patient? 😁 

I am a paying subscriber and my ticket has been outstanding for 11 days now.

Thank you!

 

Best answer by Vincenzo

Ciao ​@Humbly Patient. Your name says everything! I can confirm there is a quite long queue for tickets handling these days. Support team surely will come back to you asap.

    1 reply

    Vincenzo
    Superuser
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    • Vincenzo
    • Superuser
    • Answer
    • May 2, 2025

    Ciao ​@Humbly Patient. Your name says everything! I can confirm there is a quite long queue for tickets handling these days. Support team surely will come back to you asap.

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