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Dear Strava,

                     I have made my account public and never did I go private. I have been a loyal premium subscriber for over 3 years, and today I can’t even make any posts nor share my runs or add links to my Strava account/posts, This has been very disappointing considering that I have never received an email stating that I violated their terms of service in the past few days. I have never said anything hurtful or anything of that sort. I tried deleting the app and restarting my phone, but none of it works. Can you please fix this? Thanks.

 

Sincerely,

               Yash Hooda

Hi ​@hoodarunner 

I’ve submitted your post to our Strava Support Team. Please be patient and a Support Analyst will get get in touch to troubleshoot with you. All account issues need to be handled by our Strava Support Team.