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Answered

wanted 1 month free trial - got 1 year subscription instead

  • November 14, 2025
  • 1 reply
  • 49 views

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Hi,

15 minutes ago I wanted to try out a 1 month free trial I got offered both via mail and in the app itself to try out the member function. I thought why not? Clicked through and was shocked when I saw that I got billed 75 euros for a 1 year subscription. There is nothing anymore in the app or in my iTunes account about a free trial. Canceled it immediately but now it says that the subscription runs until 14.11.2026. what is this scam? I want a full refund - not interested anymore in this membership. 

Best answer by Jan_Mantau

Please note that this is a user forum. How to proceed with subscription issues is described in 

 

1 reply

Jan_Mantau
Superuser
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  • Superuser
  • 1785 replies
  • Answer
  • November 14, 2025

Please note that this is a user forum. How to proceed with subscription issues is described in