Thanks for reaching out and sorry for any inconvenience this athlete has caused. Our team is continuously working on keeping the leaderboards as fair as possible, and in addition, there is a way for you to address a bad KOM/QOM/CR. Please note that you’ll need to log into your account via the website to do so.
2. Go to the segment page where you see the inaccurate segment time displayed.
3. Scroll to the bottom of the page and click on the date (link) of the activity you wish to flag.
4. Once the activity in question has loaded, click the More Options icon (three dots) over to the left side of the activity page.
5. Select Flag from the menu that appears.
6. Select the appropriate reason for flagging the activity from the list - and please leave us as much detail as possible in the comments box - this will help us quickly and accurately resolve the problem.