Skip to main content
Solved

New route builder is broken


It seems Strava has switched the route builder to a new version.  I believe they have been testing this for awhile, as I've seen it here and there, but it seems over the last few days they've moved over to using it when you click the Create New Route button on the My Routes page.

There's some major problems when it comes to creating and editing waypoints, specifically around how it handles when you have an existing route but want to add a waypoint in the middle.  In the old system you could move your mouse along the line, and then click and drag the line to move it.  It'd intelligently add a waypoint in between existing ones.  But in the new system this rarely works properly.  I've seen some real strange things just playing with it, including invisible points in the middle of nowhere -- if you move the mouse along the elevation chart at the bottom, it'll float between these without actually following the line.   It's incredibly frustrating.  I hope the old route builder comes back, or a way to switch between the old and new system while they work out the bugs...

 

Best answer by nicky11

Hi everyone - thanks for sending in these examples. We did push an update to solve some of the issues with click & drag behavior. Are any of you still seeing issues?

View original
Did this topic help you find an answer to your question?
This topic has been closed for comments

Forum|alt.badge.img
  • Hub Starter
  • September 28, 2024

I noticed the "new" route planner yesterday as well ... before it was only in the "Heatmap View" available, but now it seems they are using the same for planning a route. Which absolutley su##s! Beside of your described bugs it seems the Veloviewer plugin also does not work anymore - and therefore this route planner is getting for me more and more unusable. And as of now the route planner was the only feature for me to keep my payed membership. If they don't fix that I assume I finally will get a basic member looking for another route planner!


Jan_Mantau
Superuser
Forum|alt.badge.img+26
  • Superuser
  • September 28, 2024

I see the same broken behaviour, dragging outside of existing waypoints creates artifacts or doesn't do anything, dragging existing waypoints copies them instead of moving them and the undo button will not be enabled after such an action.


  • Hub Rookie
  • September 28, 2024

glad you mentioned Veloviewer... the Wandrer.earth extension is broken as well 😒


  • Hub Starter
  • September 28, 2024

Came here to chime in on the route builder that keeps going downhill. For me too, this is the one feature I still have premium for, but every update it's just getting worse and I've already found myself returning to other tools. I'm a heavy user of (personal) heatmaps, and while the number of useless clicks seem to have increased, several functionalities are lost on the website...

-The ability to see personal "ALL RUN" or "all sports" heatmaps while editing (trail run and regular run on seperate heatmaps why?).

-The options to remove "points of interest" seems to be gone. I now have to constantly pay attention that I avoid clicking on other people's pictures in the map.


Jan_Mantau
Superuser
Forum|alt.badge.img+26
  • Superuser
  • September 28, 2024

@Dim The option to remove pictures and POIs is hidden behind this nondescript button I marked yellow:

This would be better as direct visible text in the sidebar, but as others remarked, the UX of the route builder is not very well thought out.


  • Hub Rookie
  • September 28, 2024

Re: adding a new waypoint by clicking on the line and dragging -- it seems it works better now if you click on the line (not drag) and then select "insert waypoint" from this pop up menu.   THEN drag that new one that appears.

 


Forum|alt.badge.img+13
  • Strava
  • September 29, 2024

Hey @danf879, Nick here from the Strava Web team. Thanks for taking the time to write in about the issues you're having with the new builder. Just to be sure I understand, are you having issues inserting waypoints (via click or click and drag) or are you expecting waypoints to appear on the route but they are not? 

In this screenshot, is this a route you'd previously created and are now loading again in the builder? if it's a public route, would you mind linking it here so we can take a look. Looking forward to getting to the bottom of this, and thanks again for writing in. 


  • Hub Rookie
  • September 29, 2024

Hi Nick-
Thanks for responding.  I don't believe it's map specific -- I was able to recreate it on a new map, but unfortunately I couldn't tell you what triggers it.  It may be related to the velocity of the click + drag, or if you drag to an area that's unmappable?  I was able to capture an animation:

In better news, the Wandrer.earth plugin is working again!


  • Hub Starter
  • September 29, 2024

Just build a route and then try to change the route by dragging the route line to a different road. 

 

It's completely impossible now.


  • Hub Starter
  • September 30, 2024

Yep, very disappointed too. Had only recently started using this to plan "titling adventures" and now it's gone. Perhaps the only reason I needed to pay for Strava? Maybe time to look elsewhere. Does any other app support Veloviewer for planning routes based on tiles?


Forum|alt.badge.img+2
  • Hub Rookie
  • September 30, 2024

Emailed veloviewer and got this back;

Hi Geoff

 
Thanks for the email. I've pushed out an update (V1.43). Just waiting for Google to release it. Can be a few hours, can be a day or two. No idea why it takes so long unless they have someone manually checking these things.
 
Hopefully it'll be updated and working by the morning 🤞

Ben Lowe
VeloViewer.com

Forum|alt.badge.img+1

Also having several issues previously mentioned with this new route builder. Attempted using this fix and encountered a new bug, the route was split in half where the waypoint was moved and an invisible line remained as part of the route from the original points, see photo below as an example. Clearly the new route building features need some major changes before this new version is useful, Strava should revert back to the previous version until this is ready.

 


Forum|alt.badge.img+2

Veloviewer plugin has been published (1.43) and all now seems to be OK.


  • Hub Starter
  • October 3, 2024

Hey Dan,

I had the same issues, but since thursday the problem seems to be resolved!


  • Hub Rookie
  • October 3, 2024

It does seem to be working better today for me.. at least, I can't reproduce the problem I showed in the animation above... maybe they fixed something??  


Forum|alt.badge.img+13
  • Strava
  • October 14, 2024

Hi everyone - thanks for sending in these examples. We did push an update to solve some of the issues with click & drag behavior. Are any of you still seeing issues?


Cookie policy

We use cookies to enhance and personalize your experience. If you accept, you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings