Purchased a Gift Subscrition for a friend that i never recieved - strava has done absolutely nothing to help the fact! This is like my last resort posting here - haven’t received any response on any support feed and have already paid for the subscription in full! Is there anything I can do at this point?? Coming to terms with the fact that I just have to take the $80 loss at this point
Solved
Purchased a Gift Subscrition for a friend that i never recieved
Best answer by Jane
Thanks for your post.
Please note that all account and subscription inquiries will need to be handled by our Support team. The Community Hub is for general questions and information while our Support team will handle questions that require account access.
If you have not done so already, please submit a support ticket. If you have trouble with our online form, you can send an email to support@strava.zendesk.com.
Ticket response times can vary and we ask for your patience. We work hard to respond as quickly as possible, but sometimes wait times may be longer than others.
Please click here for more information about the Support Process
This topic has been closed for comments
+29- Community Manager
- 3479 replies
- Answer
Thanks for your post.
Please note that all account and subscription inquiries will need to be handled by our Support team. The Community Hub is for general questions and information while our Support team will handle questions that require account access.
If you have not done so already, please submit a support ticket. If you have trouble with our online form, you can send an email to support@strava.zendesk.com.
Ticket response times can vary and we ask for your patience. We work hard to respond as quickly as possible, but sometimes wait times may be longer than others.
Please click here for more information about the Support Process
Most helpful members this week
Login to the community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.