Skip to main content
Answered

not loading on mobile app

  • April 7, 2026
  • 2 replies
  • 63 views

Forum|alt.badge.img+2

I have recently added a Garmin to my Strava.  It’s definitely connected and I’ve checked all the permissions.  My run appears on my Strava account on my laptop but not on my mobile app 🤷‍♀️

Best answer by Vivienne

Thank you Jan.  I checked that.  Still didn’t work.  However after numerous attempts loading unloading etc I’ve got it working but not sure what I did to get the satisfactory outcome 🤷‍♀️

2 replies

Jan_Mantau
Superuser
Forum|alt.badge.img+27
  • Superuser
  • April 7, 2026

Please make sure that you are using the same Strava account on both systems.


Forum|alt.badge.img+2
  • Author
  • Hub Rookie
  • Answer
  • April 17, 2026

Thank you Jan.  I checked that.  Still didn’t work.  However after numerous attempts loading unloading etc I’ve got it working but not sure what I did to get the satisfactory outcome 🤷‍♀️