Skip to main content
Answered

Active subscription is linked to the wrong user

  • July 25, 2024
  • 1 reply
  • 75 views

Forum|alt.badge.img

I was a bit too fast re-activating my subscription. It's now linked to my old account (the one I'm logged on with here). I need to move it to my active account. How can I do this?

Best answer by Jane

Hello @FinnHaug 

Thanks for posting about this. I've escalated your post to Strava Support. A Support Analyst will get in touch and help you resolve this.

1 reply

Jane
Forum|alt.badge.img+29
  • Strava Alumni
  • Answer
  • July 25, 2024

Hello @FinnHaug 

Thanks for posting about this. I've escalated your post to Strava Support. A Support Analyst will get in touch and help you resolve this.