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Activities are not Syncing from apple watch to Strava app

  • March 21, 2024
  • 21 replies
  • 8977 views

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Currently, I have 12 activities stuck on my Apple watch as unsynced that are not showing up on my Strava. Please help! I have closed the Strava app on both my apple watch and iPhone, restarted both my apple watch and iPhone, and made sure I have wifi and that they are connected to Bluetooth but no luck. I am not sure what else to do. 

 

Best answer by Bryant

Hey @rayray

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.

21 replies

Bryant
Community Manager
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  • Community Manager
  • 938 replies
  • Answer
  • March 21, 2024

Hey @rayray

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.


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  • Hub Starter
  • 1 reply
  • May 19, 2024

Is there any update on this? Even I’m facing same issue and 88 synced activities and I don’t want to lose those


Bryant
Community Manager
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  • Community Manager
  • 938 replies
  • May 20, 2024

Hey @Sharathnasa
In this case, can you please force quit both the Strava watch app and the app on your mobile device?

To force quit the Strava app on your watch, press and hold the side button until the shutdown screen appears, and then press and hold the digital crown until the app closes. You must be in the app to force it to close.
 
I hope this information helps point you towards successful uploads.


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  • Hub Starter
  • 1 reply
  • June 2, 2024

I am having the same issue it started yesterday so have 1 unsynched activity on my apple watch and have tried what you suggested above but it hasn't helped. I have also tried powering down both my match and iphone and restarting and that hasn't helped either. I tried doing a small second activity to see if it would force it through but it just came up 2 unsynched activities. I just had a new pb on the run so had wanted to upload the activity so am reluctant to delete it?


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  • Hub Starter
  • 5 replies
  • July 4, 2025

@derekeh49 Did you ever find a solution? I’m having the same issue.


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  • Hub Starter
  • 1 reply
  • July 6, 2025

I am having the exact same issue. I have done everything on this form with no luck. 


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  • Hub Starter
  • 2 replies
  • July 8, 2025

Hello - I am having same issue - just started a few days ago.  I have tried all the above suggestions and nothing working. 
 

please help! 
 


 


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  • Hub Starter
  • 5 replies
  • July 9, 2025

@Mhalparin and ​@Charlieh18, I uninstalled the Strava app on my phone and reinstalled it. This solved the problem, the Strava app on my watch is once again syncing with the Strava app on my phone, BUT, I lost the two workouts that hadn’t synced before I uninstalled the app.


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  • Hub Starter
  • 2 replies
  • July 9, 2025

@RunnerBritt this is my last resort… 10+ activities not synced - and I hate having to add them manually - it feels like I didn’t even do them or am cheating lol 

I opened a case with support to see if there are some other options. 


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  • Hub Starter
  • 1 reply
  • July 10, 2025

This is starting to drive me crazy, last we activities won’t upload. When I go into unsynched activities it says watch must be connected to network which its is. You hit synch and nothing, must be a fix that isn’t the above! 


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  • Hub Starter
  • 1 reply
  • July 12, 2025

Having the same issue as others - force quitting the app on the watch and phone does not resolve it, nor do restarts of the watch/disconnecting and reconnecting to WiFi, etc. Looking for any way to resolve without losing recorded activities. 


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  • Hub Starter
  • 1 reply
  • July 14, 2025

I have the same issue. Tried everything but unsynced activity is still there.


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  • Hub Starter
  • 5 replies
  • July 14, 2025

@Mickcee, ​@Rico_DC, and ​@stepanslk I had the exact same problem.

I hated losing my unsynced activities, but everything’s been working perfectly since I deleted and reinstalled the Strava app on my phone. (Luckily, one of the activities had been with a friend, so I asked her to add me to her activity, so I didn’t lose that one.)

You could manually add them to Strava before/after deleting/reinstalling so that they’re at least recorded in some fashion.


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  • Hub Starter
  • 1 reply
  • July 30, 2025

Same problem - tried every workaround, nothing is helping


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  • Hub Starter
  • 2 replies
  • July 31, 2025

I had the same issue. Strava lost 3 activities !!!!🤬


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  • Hub Starter
  • 1 reply
  • August 3, 2025

Same here. Any fix yet? I don’t want to lose the activities pending. There should be some way to recover them


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  • Hub Starter
  • 2 replies
  • August 4, 2025

Here’s how I recover lost activities (for iOS devices) :

 

You ­­> Settings > Manage apps and devices > Health > Import

 

 


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  • Hub Starter
  • 3 replies
  • August 13, 2025

I’m so frustrated with the app. I had an important activity today that I was excited to sync. It’s not working. Nor is manually syncing, logging out, reinstall all that bs. Just sits there. Second unique  case I’ve had an issue syncing. I’ll try my luck with Garmin.


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  • Hub Starter
  • 3 replies
  • August 13, 2025

Icing on the cake has to be even I wanted to add it as a manual activity the only data it shows is distance. Cursed.


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  • Hub Starter
  • 1 reply
  • August 13, 2025

Me too… I have two unsynced activities stuck on the Apple Watch, one from yesterday and another today. Like others, I’ve tried restarting apps, devices, etc.

 

Interestingly, after restarting my Apple Watch, now the Strava app isn’t even logged in; it directs me to log in or sign up on my phone… which I already am. The phone app doesn’t show anything wrong with the watch connection, but the watch app believes otherwise. Hoping to find an answer…


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  • Hub Starter
  • 1 reply
  • August 15, 2025

Go into the Strava app, then go to manage apps. After go to health, You’ll be able to see your workouts that don’t have a checkmark that you can import