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Answered

Activity feed does not show in Windos Google Chrome

  • December 16, 2023
  • 7 replies
  • 77 views

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Since several weeks the activity feed is empty. I Use Google Chrome on Windows 10. Unnecessary cookies are blocked (obviously). The problem started with the latest bombardment of messages to try to sell me a paid membership. Then I only saw the advertisement, Nowadays I get an empty screen if I click on 'activity feed'. All other submenus work.
Logging out and logging in again doesn't help.
On my Anroid app the activity geed is shown but I prefer working with a PC.

Best answer by JosVeldscholte

Clearing cookies workt for me.

7 replies

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  • Hub Starter
  • December 17, 2023

I am also getting this, however I use Firefox browser


Scout
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  • Strava Alumni
  • December 18, 2023

Greetings, 
Thanks for the posts. Please try the following before navigating back to Strava.com and logging back into your account:

1- clearing cache & cookies
     Instructions on how to clear the cache and cookies for various web browsers are listed below:
     Google Chrome
     Mozilla Firefox [cache instructions | cookie instructions]
     
Apple Safari
     Microsoft Edge
2- disabling any extensions 
3- restarting your computer

If you still have issues after doing the above, please give the next troubleshooting steps a try: 

  1. Re-install your browser
  2. See if you can reproduce using a private window (incognito mode)
  3. See if you can reproduce using a different profile
Firefox stores your personal information and settings in a profile folder. Learn to work with different profiles on Firefox)
 
If you still have issues after doing the above, please submit a support ticket and let us know what web browser you're using, along with the exact version number and we will further investigate.
 

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  • Author
  • Hub Rookie
  • Answer
  • December 22, 2023

Clearing cookies workt for me.


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I cleared the cookies on Windows 10 Chrome, but still the same. The dashboard (only) is coming up empty. Started happening couple weeks ago.


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  • Hub Starter
  • February 5, 2024

No problem


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  • Hub Starter
  • March 24, 2024

Thanks! This did the trick!


  • Hub Starter
  • November 25, 2025

I have already tested in different browsers and still having the same issue. Whichever the browser I use, I only see the dashboard as follows:

Any idea?

Many Thanks in advance!