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Answered

Another person's ride information was posted to your account

  • February 28, 2024
  • 2 replies
  • 9 views

toba2k2
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An acquaintance pointed it out to me, but about six months ago, driving records from other countries had been uploaded.

Could you please advise how I should deal with this situation?

 

Best answer by Jane

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.

2 replies

Jane
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  • Strava Alumni
  • Answer
  • February 28, 2024

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.


Scout
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  • Strava Alumni
  • March 25, 2024

Update from support:  This may be due to purchasing or selling a used device. 
@toba2k2 if you need further assistance, please respond directly to the support ticket (#2830872) or submit a new support ticket if you need further assistance.