Apple Watch suddenly not recording heart rate data

Question

Hi,

In roughly the past week, my Apple Watch has stopped recording Heart Rate data for activities. I’ve tried all the recommended fixes:

restarting Apple watch
checking health settings (correct, nothing has changed on that front)
re-installing app
recording different types of workouts
disabling low power mode on workout

The watch itself is recording heart rate perfectly fine, and the Strava watch app is recording GPS data fine. When I finish a workout, it simply says Average heart is 0. What could be going on?

BryanC · Accepted Answer

Hi,It seems you are looking to use the Watch for HR and the Watch Strava app for GPS. Can I suggest that a cleaner route is to record the activity using the Apple Watch Workout app and then syncing the entire activity to Strava.  The Workout app will record GPS if you are outdoors. You can configure Strava to either automatically import or you can just do it as and when you want/need.

Vincenzo · Answer

Ciao. As I undertsand you were able in the past to do this. Anyway read below, there's a section on HR on Apple watchhttps://support.strava.com/hc/en-us/articles/115000161184-Strava-Apple-Watch-App

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