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Can’t open segment page from an activity’s overview since 5/11/23


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I started encountering a problem yesterday, where, using the Strava web interface, I’m unable to open a segment page by tapping on that segment in the overview. It gives me the correct segments and accurate data, but will not open up the webpage or provide the top 10 list. It just starts spinning wheels where that supposed to be. Any ideas?

Best answer by Bryant

Hey @Grandyb,

I'm sorry that you've experienced this error. Everything should be working as expected now.
If this issue continues please submit a support ticket and we will investigate further.

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2 replies

Jan_Mantau
Superuser
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  • Superuser
  • 932 replies
  • May 13, 2023

They had obviously server problems for many hours but it works again.


Bryant
Community Manager
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  • Community Manager
  • 752 replies
  • Answer
  • May 18, 2023

Hey @Grandyb,

I'm sorry that you've experienced this error. Everything should be working as expected now.
If this issue continues please submit a support ticket and we will investigate further.


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