Hi I have accidentally deleted an activity on April 21st at around 10:30am BST - it was a 44km run - the London marathon recorded in the Strava app on my iPhone. Please can you restore this - I did save it to my profile but then deleted it - I have since uploaded an Apple Watch activity of this run but it hasn’t captured the distance correctly so want to replace it with my Strava recording if that makes sense?
I’ve raised a ticket several times but no response can someone help please?
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Deleted activity trying to get it restored
Best answer by Scout
Hey @Samjamesriley,
Thanks for your post. This inquiry will need to be handled by our Support team. The Community Hub & Strava Support are two different platforms. The Hub is great for general questions and information while our Support team will handle questions that require account access. I see that you have an open support ticket; #2883141. Our team will get back to you as quickly as possible. Thanks for your patience.
+28Hey @Samjamesriley,
Thanks for your post. This inquiry will need to be handled by our Support team. The Community Hub & Strava Support are two different platforms. The Hub is great for general questions and information while our Support team will handle questions that require account access. I see that you have an open support ticket; #2883141. Our team will get back to you as quickly as possible. Thanks for your patience.
+28Hey @longj,
Thanks for your post. Your inquiry will need to be handled by our Support team. Please submit a help ticket and our support team will be able to further assist you.
We will be closing this post for comments as our support team will need to assist with restoring deleted activities. The Community Hub & Strava Support are two different platforms; the Hub is great for general questions and information while our Support team will need to handle questions that require account access such as subscription questions, restoring activities, account settings, etc.
Greetings Strava, I accidently deleted my activity. Please help me to recover that activity . The link to that activity was Check out my activity on Strava: https://strava.app.link/I1QtLi2EyOb and title was Pre-Olympiad Prep Run – 7km Grind with description Ran 7.09 km in 47 minutes at a steady pace of 6:38/km. The perfect way to clear my mind and energize myself before tackling the District Mathematics Olympiad. Running fuels my body, while problem-solving fuels my brain – ready to take on both challenges! and the image was something like this . Please help me to get back my activity.
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