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Double notifications on activities - any known issue?

  • September 28, 2022
  • 3 replies
  • 8 views
L
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I am receiving double notifications for all of my activities starting yesterday. Just wondering what is happening

Best answer by Soren

Hi @leissp thanks for reporting this. We received a few additional reports on the same issue and the fix has just been deployed. Let us know if you continue to receive double notifications for kudos after tomorrow. 

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3 replies

J
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  • JAD
  • Hub Starter
  • 1 reply
  • September 29, 2022

Starting on Sep 26, I am getting duplicate email notifications about kudos. Every email notification about a kudo comes twice. I didn't change anything in my settings - is it a bug or a change in the way some setting is handled?

Soren
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  • Soren
  • Strava Alumni
  • 1140 replies
  • Answer
  • September 29, 2022

Hi @leissp thanks for reporting this. We received a few additional reports on the same issue and the fix has just been deployed. Let us know if you continue to receive double notifications for kudos after tomorrow. 

L
Jane
L
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Jane
Community Manager
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  • JaneCommunity Manager
  • Community Manager
  • 3523 replies
  • September 30, 2022

Hello JAD,

Apologies that is happening.  It is a known issue being experienced by some of our Athletes and a fix has been rolled out. We had similar query here.

Jane (she/her) | STRAVA | Community Hub Team

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