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Download Request Not Working

  • May 4, 2025
  • 1 reply
  • 84 views

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Tried to download historic ride data using the “Download Request” and received the following error “Download unavailable. You have reached your weekly limit”. What limit does a paid subscriber have? 

This is my first time downloading my data so not sure why I would be hitting a limit.

Any fixes?

Best answer by Jana_S

Hi ​@unseent0mt0m,

what you described sounds like the known issue with the data export - you might want to follow this thread for updates: 

 

1 reply

Jana_S
Superuser
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  • Superuser
  • 1703 replies
  • Answer
  • May 4, 2025

Hi ​@unseent0mt0m,

what you described sounds like the known issue with the data export - you might want to follow this thread for updates: