+3 Hello,
I have a problem with my subscription.
I currently have 2 subscriptions and I would like to cancel the one without the trial period and get my money back at the same time. I took out the subscription with the trial period first, but it didn't work, so I had to do it a 2nd time.
In addition, I opened ticket #2693699 which was closed without any response.
Please solve this problem
Best answer by Scout
hi @Stanysse,
Thanks for your post. I took a look at your support ticket and found one of your tickets received an automated response and was closed. I also see an open support ticket (#2692822) that was submitted yesterday. Your support ticket will be handled by our subscription team specialists as quickly as possible. We thank you for your patience!
+28hi @Stanysse,
Thanks for your post. I took a look at your support ticket and found one of your tickets received an automated response and was closed. I also see an open support ticket (#2692822) that was submitted yesterday. Your support ticket will be handled by our subscription team specialists as quickly as possible. We thank you for your patience!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.