On an activity where I ONLY use my Iphone to record on Strava (no iwatch or gps). After I finish the activity, it correctly shows right away on Strava with map and pictures and statistics. One day later, the same activity shows on Strava as a duplicate exactly the same but WITHOUT the map. Pretty annoying. Any solutions?
Answered
Duplicate activity both loaded from Iphone Strava app, one without the map
+3Best answer by Bryant
Hey @froggy_bee,
Sorry to read your activities are duplicated once uploaded. Please go ahead and delete the Strava application from your phone. Power your device off for 10 seconds, turn your phone back on and reinstall the Strava application. You will not lose any data if you do this since all data is stored on the Strava servers.
Google Play Store:
Strava: Track Running, Cycling & Swimming
How to update your apps on Android: Support - Google
Apple App Store:
How to update your apps on Apple: Support - Apple
Please let me know if this doesn't help.
+26- Community Manager
- Answer
Hey @froggy_bee,
Sorry to read your activities are duplicated once uploaded. Please go ahead and delete the Strava application from your phone. Power your device off for 10 seconds, turn your phone back on and reinstall the Strava application. You will not lose any data if you do this since all data is stored on the Strava servers.
Google Play Store:
Strava: Track Running, Cycling & Swimming
How to update your apps on Android: Support - Google
Apple App Store:
How to update your apps on Apple: Support - Apple
Please let me know if this doesn't help.
+3Thanks, I’ve done that and will monitor my next activities.
one question: on my duplicate activities, if I delete the one without the map, will it also delete the exact same activity with the map?
+26- Community Manager
Hey @froggy_bee,
Deleting the activity without the map will only affect that activity.
Other activities will remain the same.
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