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Question

Free users no longer get interactive maps?

  • December 11, 2025
  • 10 replies
  • 225 views

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I don’t subscribe to Strava.

It used to be that when I clicked on a mile this would be highlighted on the map. When I moved the cursor along the speed/elevation profile a dot would appear at the appropriate point on the map.

None of this happens now. It looks as though my map is just a static picture.

Have Strava taken this feature away for non-subscribers?

I’m using a PC. I’ve tried using Edge and Chrome.

10 replies

Jan_Mantau
Superuser
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  • Superuser
  • December 11, 2025

I tried it with a free user, it works as usual in Chrome.


Forum|alt.badge.img+1
  • Author
  • Hub Rookie
  • December 11, 2025

 

I tried it with a free user, it works as usual in Chrome.

Interesting. Was it a long-term free account or a free trial? 

I can’t find any setting that might change this.


Jan_Mantau
Superuser
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  • Superuser
  • December 11, 2025

A free account since 10 years or so. Why do you assume it has something to do with a subscription?


Forum|alt.badge.img+1
  • Author
  • Hub Rookie
  • December 11, 2025

A free account since 10 years or so. Why do you assume it has something to do with a subscription?

It used to work a few weeks ago. I’m using the same PC and the same browser but it’s now stopped working. Strava is constantly doing things to make subscribing more attractive and the free version less so; so I thought this might be something they’d taken away.

I normally use Edge. I tried for the first time on Chrome today and it didn’t work there either.

I did wonder if it was something to do with cookies but I cleared those and it made no difference.

I am using Windows 10, so it’s possible they’ve done something which only works for Windows 11.


anchskier
Superuser
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  • Superuser
  • December 11, 2025

Have you tried with a different computer/device?  It could be something that changed on either the strava side or the computer side that is making that feature not function properly for you.  I’ve had things like that stop working and found out it was fixed by something as simple as rebooting the computer.  


Jan_Mantau
Superuser
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  • Superuser
  • December 17, 2025

Now I see the same behaviour as ​@Quite68 , with the new map engine in the web interface the segment map in the activity is only displayed as a picture without any interactivity. At least the map on the top is still able to follow the segment, but it’s extra work to scroll up to it just to see which direction the segment takes.


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My maps are now totally broken using the latest version of the Supermium browser (based on chrome). I only see a picture of the map on each activity, no interactivity.
When i try to crop one of my own activities, i get the following error in the map: “browser does not support map rendering engine”.

I have no problems with any of the maps in komoot
i should switch permanently to komoot...it is such a superior platform, without all the bugs and cheating.
good job strava.
 


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Just to confirm, i tried another windows browser, an older variant of chrome, and the map interactivity doesn’t work anymore.  Is this working for someone here, and if it is, what platform and browser are you using? Thanks


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test


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bump