Over the past two+ weeks (during July 2024) I've uploaded many geotagged pics, using the Strava app on a Samsung S23 (Android) device, and when viewing the event maps via browser-on-desktop, the image thumbnails do not show up on the maps. Please note that the images in question were taken hundred of miles from my residence and so were nowhere close to a "hidden portion of the activity".
Answered
Geotagged image thumbnails not showing up on activity maps
+2Best answer by Jana_S
I’ve just tried and it does seem to work fine for me. (Photos taken with an iPhone.)
One thing worth trying - what if you try adding some older photos (from the time when it still worked) from the same location? That would help to determine whether something changed in your camera/exif.
Also, what if you add the phos via the web interface (not the mobile app)? Not as a solution, rather to determine at which step the geo data disappear.
+29Hi @JeffH
Thanks for your post and sorry to hear of the difficulty. Have you recently changed the device you are using to take these photos? Strava can reliably interpret geo information on photos taken with the default camera apps on Android and iOS. We occasionally see situations where Strava is unable to interpret the geo data in photos when the Geo information has been manually added to the photos. In these situations, we recommend reformatting the geo information in the photos or using a different program to add the geo data.
For reliable results with this feature, we recommend using the camera app on your phone to produce reliably formatted geo data in your photos.
+2Thanks for info. Though, I have not changed phone, nor camera app. The camera app I'm using is the stock "camera" app on Samsung's android distro (for S23, all updates applied). Inspecting the photos in Google Photos confirms location metadata is indeed in the photo files. Is there perhaps some setting within Strava one needs to invoke in order to have photo locations shown on activity maps? (I believe this was once working for me a while back...?)
JeffH
Over the past two+ weeks (during July 2024) I've uploaded many geotagged pics, using the Strava app on a Samsung S23 (Android) device, and when viewing the event maps via browser-on-desktop, the image thumbnails do not show up on the maps. Please note that the images in question were taken hundred of miles from my residence and so were nowhere close to a "hidden portion of the activity".
This is happening to me as well. No changes in phone or camera app and geotags are showing up properly, like the past. This started about 2 months ago. I’ve sent 3 tickets to Strava only to get canned answers that say the same thing over and over again (i.e. they do not answer my question at all).
+29I’ve just tried and it does seem to work fine for me. (Photos taken with an iPhone.)
One thing worth trying - what if you try adding some older photos (from the time when it still worked) from the same location? That would help to determine whether something changed in your camera/exif.
Also, what if you add the phos via the web interface (not the mobile app)? Not as a solution, rather to determine at which step the geo data disappear.
Seriously? It works fine for you? Amazing! However, you’re not me. 😂
I fixed the problem on my own, through the camera app. An update from Samsung on my Galaxy 24s Ultra took out the location/geotagging on photos, as a security precaution. I turned it back on. Seems users from Samsung were having problems too.
+29You made a typo in “Thanks for your help, much appreciated."
(It's basic troubleshooting. If it doesn't work only for you = problem on your end. If it doesn't work also for me = problem on Strava's end. You're welcome.)
You were of no help whatsoever. You made it all about you and your phone. Get over yourself, okay? Don’t bother responding, since you’re unable to admit your own mistakes.
+29Ah well. 🤷♀️
+26You were of no help whatsoever. You made it all about you and your phone. Get over yourself, okay? Don’t bother responding, since you’re unable to admit your own mistakes.
It seems you didn’t read after Janas first sentence in her very reasonable troubleshooting advice. Maybe you should read again and reconsider if your answer was appropriate.
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