Skip to main content

Today I used Strava as per usual, then as I was looking over my run the app glitched and took me to the login page. I proceeded to try logging in and it did not recognize my email. My account still exists as my friends can see it but I can’t seem to get access to it now. Wonder if this has to do with Fatmaps being taken down.

Hey , 
Thanks for your post. It sounds like you may have more than one account with us. We understand the importance of you gaining access to your account. Since we need some sensitive information that should not be shared publicly, this will need to be handled by our support team. I've gone ahead and sent this over to our support team, they will get back to you as quickly as possible. 


Thanks for your patience.

I got a new iPhone 16 Pro Max, since then I haven’t been able to log into my account at Strava. I’ve sent my ID information, waited patiently, but still no response for the last couple of weeks. Thank you

Reply


Terms & ConditionsCookie settings