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Question

Heatmap Errors

  • October 1, 2024
  • 1 reply
  • 18 views

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I have an oddly specific heatmap issue I am hoping someone may be able to help correct. I often use a bike-train-bike approach to commutes, pausing my watch for the train ride and resuming during the second leg of the bike ride. There are 2 specific efforts where the train ride remains on the heatmap, so using the custom date filter I was able to find each effort and split into 2 activities, then cropped out the last few hundred feet before/after the train, but the tracks still remain in the photo below. As I said, oddly specific, but does anyone have an idea how to correct this minor aesthetic issue?

 

 

1 reply

Bryant
Community Manager
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  • Community Manager
  • February 6, 2025

Hey ​@randumbbear,

We apologize for the delay.
We hope you were able to resolve this issue.

If not, please submit a support ticket so we can investigate the issue further.