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Answered

Heatmap still showing line after activity cropped

  • May 3, 2024
  • 3 replies
  • 82 views

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Hi,

I went on a hike but forgot to end it, so the drive back home was registered as part of the activity and also showed up on the heatmap.

Cropping the activity removed the drive from the hike, but this didn't remove the 8 kilometers of driving from the heatmap. It's been weeks and the map has not updated to reflect the edited activity.

What do?

Best answer by Bryant

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.

3 replies

Bryant
Community Manager
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  • Community Manager
  • Answer
  • May 13, 2024

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.


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  • Hub Starter
  • May 29, 2025

I have this same issue.  Also deleted activities still showing up too.  


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  • Hub Starter
  • December 26, 2025

I also have the same issue. Cropped portion was removed from the activity but still appeared on the personal heatmap. The activity was from several months ago and the cropping action was also done a few months ago. 

 

Note: this odd behavior does not occur for any cropped activities. Some cropped activities behave as expected.