My activity data is not entered into the Starava application, while it is recorded in my watch application. Please help.
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Hi
welcome to the community hub. We will need some more information to be able to help you:
- What kind of watch are you using?
- Are you recording directly with the Strava app on your watch, or with some other app (which one) and syncing it to Strava after the activity?
- Have you added the watch (or related service) to your Strava app?
- Where does the problem happen? Do you for example see any error messages? If you do, please include them, thank you
- Also, if you have any screenshots that would illustrate the issue, please attach them too
Thanks!
Hey, I have the same issue that started after the 26th April..
I did a zwift ride on Monday 28th, a workout today 29th, and none are loading into Strava. I use a Tracx smart trainer and Zwift on my Windows laptop.
- Last recorded activity that uploaded successfully was my Saturday 26th ride from my Garmin watch, and it synced to Strava.
- My Zwift ride is in Zwift and in my Garmin Connect app as an activity.
- My workout today was recorded on my Garmin watch and is in the Garmin Connect app as an activity.
- Both devices are synced and added to my Strava app. I did the steps to disconnect and reconnect all devices and they show as ‘Connected Apps’.
- In my Strava account, the Partner Integrations shows Zwift is enabled.
- Under Social Connections, it shows that Garmin Connect is connected.
- I use Android and Windows devices, not Apple.
- As a side note, my SRAM AXS app also reports these activities.
I posted the issue here,
Thanks..
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