Skip to main content
My activity data is not entered into the Starava application, while it is recorded in my watch application. Please help.
 

Hi ​@Yodi Maisandra,

welcome to the community hub. We will need some more information to be able to help you:

  • What kind of watch are you using?
  • Are you recording directly with the Strava app on your watch, or with some other app (which one) and syncing it to Strava after the activity?
  • Have you added the watch (or related service) to your Strava app?
  • Where does the problem happen? Do you for example see any error messages? If you do, please include them, thank you 
  • Also, if you have any screenshots that would illustrate the issue, please attach them too

Thanks! 🙂


Hey, I have the same issue that started after the 26th April.. 

I did a zwift ride on Monday 28th, a workout today 29th, and none are loading into Strava. I use a Tracx smart trainer and Zwift on my Windows laptop.

  • Last recorded activity that uploaded successfully was my Saturday 26th ride from my Garmin watch, and it synced to Strava.
  • My Zwift ride is in Zwift and in my Garmin Connect app as an activity.
  • My workout today was recorded on my Garmin watch and is in the Garmin Connect app as an activity.
  • Both devices are synced and added to my Strava app. I did the steps to disconnect and reconnect all devices and they show as ‘Connected Apps’.
  • In my Strava account, the Partner Integrations shows Zwift is enabled.
  • Under Social Connections, it shows that Garmin Connect is connected.
  • I use Android and Windows devices, not Apple.
  • As a side note, my SRAM AXS app also reports these activities.

I posted the issue here, 

 

Thanks..


Reply